et77's Privacy Policy

1. Introduction & Scope

et77 is a secure and reliable online casino and sports betting platform operating for Bangladeshi users. This Privacy Policy ("Policy") describes in detail the collection, processing, storage, and protection of all personal information related to the use of the et77 website https://et77.lat ("Platform").

By registering an account on this platform or using its services, you are considered to have fully accepted the terms set out in this Privacy Policy. If you disagree with any part of this policy, please refrain from using the platform.

This policy applies solely to the et77 platform. Third-party websites and services have their own privacy policies, for which et77 is not responsible.

2. What Information We Collect

et77 collects user information in various ways. The types of information collected are described in detail below:

2.1 Information Provided Directly

When you create an account on et77 or use its services, you voluntarily provide the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Payment information (bKash, Nagad, Rocket, or Upay account number)
• Identity verification documents (national ID card or passport details)
• Address and contact information

2.2 Automatically Collected Information

The following information is automatically collected while using the platform:

• IP address and device identifier information
• Browser type and operating system
• Platform access time and session information
• Page visit history and click activity
• Cookie and local storage data
• Gaming activity and transaction history

2.3 Information Received from Third Parties

For the purposes of identity verification and fraud prevention, et77 may in some cases receive limited information from third-party service providers. This process is carried out in a fully safe and secure manner.

3. Purpose of Using Information

et77 uses the information collected only for specific and legitimate purposes. We never use your information for unnecessary or unauthorized activities.

• Account Management: To create, maintain, and secure your account.
• Service Delivery: To properly manage gaming services, bonuses, and promotions.
• Financial Transactions: To process deposits and withdrawals (via bKash, Nagad, Rocket, and Upay).
• Identity & Age Verification: To ensure access only for those aged 21 or above.
• Fraud & Security: To prevent unauthorized transactions and fraud.
• Customer Support: To resolve your complaints and queries.
• Responsible Gaming: To identify and prevent problematic gaming behavior.
• Legal Obligations: To meet the requirements of applicable laws and regulatory bodies.
• Service Improvement: To enhance platform quality and user experience.

4. Information Sharing & Disclosure

et77 never sells your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

et77 works with trusted third parties to provide services such as payment processing (bKash, Nagad, Rocket, Upay), identity verification, technology infrastructure, and customer support. These partners are granted only limited access to the information necessary to deliver specific services, and they operate under strict confidentiality agreements.

4.2 Legal Requirements

et77 may be required to disclose information to comply with court orders, legitimate requests from government authorities, or applicable legal requirements. In such cases, only the legally required information will be disclosed.

4.3 Business Transfers

In the event of a company merger, acquisition, or asset sale, user information may be transferred. In such circumstances, et77 will provide you with advance notice, and the new entity will also be bound by the terms of this privacy policy.

5. Cookies & Tracking Technologies

et77 uses cookies and similar tracking technologies to operate the website smoothly. Cookies are small text files stored in your browser that help remember your preferences and session information.

5.1 Types of Cookies

• Essential Cookies: Vital for login sessions and security; these cannot be disabled.
• Functional Cookies: Remember your language preferences and settings.
• Analytics Cookies: Help us understand and improve how the platform is used.
• Performance Cookies: Used to track site load speed and detect errors.

You can manage cookies through your browser settings. However, disabling certain cookies may cause some platform features to not work properly.

6. Information Security

et77 uses industry-standard technologies and processes to protect your information. Our security measures include:

• SSL/TLS Encryption: All data transmissions are conducted over encrypted channels.
• Data Encryption: Stored sensitive information is kept secure through encryption.
• Access Control: Only authorized personnel are granted limited access to necessary information.
• Regular Security Reviews: Regular audits are carried out to identify and address system vulnerabilities.
• Firewall & Intrusion Detection: Active monitoring to prevent unauthorized access and cyberattacks.

7. Information Retention Period

et77 retains your personal information only for as long as necessary. Specifically:

• Active Account Information: Retained for as long as the account remains active.
• Transaction Records: Retained for a set period in line with financial and regulatory requirements.
• After Account Closure: Some information may be retained for a set period to meet legal obligations.
• Marketing Consent: You will be removed from marketing lists immediately upon opting out.

After the defined retention period, information is securely deleted or anonymized.

8. Your Rights

As a user of et77, you have the following rights:

8.1 Right to Access Information

You may request a copy of your personal information held by et77. We will provide this information to you within a reasonable timeframe.

8.2 Right to Correction

If your information contains any errors or is incomplete, you may request that it be corrected. Maintaining accurate information is important for the benefit of both parties.

8.3 Right to Erasure

Outside of legal or regulatory obligations, you may in certain circumstances request the deletion of your personal information. However, this right may be limited in the case of an active account or an ongoing dispute.

8.4 Right to Restrict Processing

In certain circumstances, you may request that the processing of your information be restricted.

8.5 Right to Object

You may object at any time to the use of your information for marketing purposes. Upon receiving your request, et77 will immediately stop marketing communications.

To exercise these rights, email us at [email protected] or contact us via live chat.

9. Protection of Minors

et77 is strictly not intended for persons under the age of 21. We actively take steps to prevent access by minors and do not knowingly collect information from any minor.

If we become aware that information from a minor has been collected, that information will be deleted immediately and the associated account will be closed.

10. Policy Changes

et77 may update this privacy policy from time to time. Depending on the nature of the changes, we will notify you in the following ways:

• The revised policy will be published on this page.
• For significant changes, a notification will be sent to your registered email.
• Continued use of the service will be taken as acceptance of the updated policy.

We recommend that you visit this page regularly to stay informed of the latest policy.

11. Third-Party Services

The et77 platform uses third-party services such as game software providers (including Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, and others) and payment processors. These third parties have their own privacy policies and manage the information they collect according to those policies.

et77 is not responsible for third-party information collection and use. When sharing information, we share only the minimum data necessary for service delivery.

12. Contact & Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact us. et77 is ready to assist customers with any matter relating to data privacy.

Our customer support team is available 7 days a week, 24 hours a day, in both Bengali and English. Contact us via live chat or email.